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The Top 10 Most Ludicrous Things You Can Do on Your Web Site

We have a running joke in our office that one day we'll load a page and it will say

"You have reached the end of the World Wide Web" and it will be the truth. I've

visited so many web sites in my time, it's unreal. There are a few web site features

and practices that keep popping up, in spite of their highly detrimental nature. I find

myself, day in and day out, advising clients to remove something or other from their

web site, as it is stunting their online business potential. But cleaning up the World

Wide Web one client at a time isn't very efficient, so I'll share with you the Top 10

most ludicrous things you can do on your web site, and hopefully we'll get this

mess cleaned up.

1. Frames - Most of you are probably rolling your eyes right now, saying "I know, I

know" but there not only still is a large amount of sites that use frames, there's

actually a very dangerous counter-argument to this going on.

Frames section off your web site, making multiple smaller windows within one page.

It sounds harmless enough, but the code behind a page with frames is very short,

only referring to the pages that fill in the smaller windows. This hides any text you

have on the page, any headings, any links, image names and alt text, comment tags,

and a lot more from search engines. In short, frames hide 99% of your site's content

from the view of search engines, fooling them into thinking your site is virtually

bare.

Now, recently Google has announced that their search algorithm is newly able to see

past frames and find all of your site's content. Problems remain, though, in that the

algorithm does not yet index pages with frames well. This also doesn't fix the

problem with other search engines.

There's some kind of Rebel Frames Force or something that use Google's new

indexing ability as an argument for frames, among other even less valid points. "But

what about this and what about that?" they argue. I say to you, rebel framers, why

bother? I really don't understand why this inane argument continues. You can easily

avoid any potentially harmful side-effects of frames by using tables. It looks exactly

the same, if not better, and we know for sure that all search engine robots can

decipher the uncomplicated table code. A smart site owner would simply not take

the risk.

2. Keyword-rich Text Embedded in Images - Another fabulous way to shoot yourself

in the proverbial foot. Search engines can't read text in an image, so if most of your

web site's textual content is within images, you're pretty much done for. Come on

people, keywords are what make the Web go 'round! The idea is to have as many

applicable keywords as possible within your site visible by search engines, right? So

it really doesn't make much sense to take some of those keywords and hide them.

There is no counter-argument to this. It's simple, if you want traffic, get your

keywords out of images.

3. Entrance Pages/Flash Intros - This practice will not just have a negative impact on

search engine optimization, it also subtracts from your site's user-friendliness.

Search engine robots want to find out what your site is about as soon as they can. In

other words, they want to find content on the front page. This means that there

absolutely must be keyword-rich text on your opening page. It is fairly easy to

comply with this while having an intro page, but it doesn't solve the user-

friendliness issue.

Think, for a moment, about how you surf the web. If you're like the majority of

surfers, you're looking for information and you want to find it fast. Simply put, an

intro page is one more step that has to be taken before getting to the good stuff.

Speaking from personal experience, if a site has a flash intro or an entrance page

and I'm in a rush (which defines my life), I'll leave and find another source of the

info I'm looking for. Essentially, I feel that sites with such opening pages, have little

respect for my time and I don't want to venture into the site any further to find out

how many other ways the site owner has found to elongate the simple act of

supplying information. It's simply easier to find another site. Really, what exactly is

the purpose of an entrance page? Try as I might, I just can't think of one.

4. Music - O.K., This is my biggest pet peeve. There is nothing more annoying than

sitting down on Sunday morning, steaming cup of coffee in hand, opening iTunes to

listen to the latest R.E.M., starting to surf the web and suddenly hearing a midi

version of Greensleeves turn Losing My Religion into something that sounds more

like a cat dying.

With the growing popularity of mp3s, you'll be hard pressed to find someone who

doesn't listen to their own music while they're on the web. It is absolutely

guaranteed that you'll turn some visitors away from your site if you insist on having

music load with it.

"But, what if I offer a button that will turn the music off?" some people ask. Most

web site visitors who are listening to music won't stick around long enough to find

your off button. In my case, as soon as I hear one note, I hit the back button. There

is always another site to find the information I'm looking for.

5. Large Media - Java applets, video media and images can be a real pain in the

you-know-what when they haven't been optimized. There are so many poorly

written java apps out there that will actually crash browsers. Large videos and

images will cause your site to load slowly and visitors to leave before they even see

the fully-loaded page.

Make sure you test any java apps across several browsers. If there's any delay in

loading, trash it or fix it.

Optimizing large images is also necessary. Adobe ImageReady will significantly cut

down the loading time of your image while saving it's quality and dimensions.

Video should be an option. Never have it load with your site. Most people don't have

the time to sit around watching videos on web sites, let alone wait for videos to

load. Pictures and text will tell your story just as easily.

Internet users still use dial-up accounts and with the rise of people accessing the

internet from their mobile devices, shaving every second possible off the loading

time of your site will ensure that visitors do not get impatient and leave.

6. Limited ways to contact - Believe it or not, I've actually come across commercial

web sites that have absolutely no way to contact anyone associated with the site.

Unless you hope your web site visitor's reaction to the online representation of your

business to be a string of profanity, I wouldn't suggest taking this route. In fact, I've

always urged clients to offer as many ways as possible to contact them on their web

sites. Phone, fax, e-mail, contact form, mailing address, etc.

Everyone has their own preferred method of contact. A lot of my clients prefer

talking on the phone and probably wouldn't be my clients if all I offered as a contact

method was e-mail. Me, I hate talking on the phone and filling out forms. If you

don't offer a link to your e-mail address on your site, you probably won't hear from

me. But what about spam, you say? Well, you'll just have to decide for yourself

what's worse, losing potential paying customers or getting more spam.

7. Long Pages/Entire Site in One Page - When loading a site, finding a page that

seems to go on forever can seem daunting. The same amount of information,

organized into several pages will seem a lot less scary to your visitors. Labeled

pages and sections will lead your visitor to exactly the information they're looking

for as opposed to making them search lines and lines of text to find it. Well

organized content on several pages is also something that pleases the search

engines.

8. No Link Exchange Policy - A lot of web sites out there don't exchange links as a

rule. This will not only stunt the growth of your link popularity, but potential traffic

that could come directly from those links would be lost. You don't have to exchange

links with every interested site, but turning them all away is a dangerous practice.

9. Cross-Browser Compatibility Check - Always, always, always check what your

web site looks like and how well it functions on other browsers. Do this whenever

you update, make new pages, or new versions of browsers come out. I've seen some

pretty funky stuff around the web that's been caused by non-compatibility. Title

images on the bottom of the page, invisible links, missing images, even some sites

that cause browsers to crash.

Here are some of the more popular browsers:

Microsoft Internet Explorer (IE)

Netscape

Opera

Mozilla

Apple Safari

Download a copy of each of these and check your site! I realize most of you use

Windows and can't check your site on Safari, so find a friend who has a Mac. Mac

users are growing in numbers and can be some of your web site's visitors. Make

sure what they see is what you want them to.

10. Free Web Space/No Domain Name - This one is all about professionalism. To

avoid having your business seem about as serious as little Sally's lemonade stand

down the street, don't host it on free web space like Geocities, Angelfire, etc. Get

your own domain name. It costs an average of $30/year and you can find good

hosting for $10/month, sometimes less. If you can't afford that, I suggest you turn

off your computer and sell it for food. Free hosting is straight cheese, and your

visitors will get the feeling you're not taking your business seriously.

So, there you have it. The top 10 most ludicrous things you can do with your web

site. I've heard some web site owners argue that their site visitors have

complimented their videos, java apps, music, etc. Just keep in mind, the visitors who

don't like this stuff leave and you probably won't hear from them.

The goal of your commercial web site should be to soak up every last potential

paying customer from the web. Any of these 10 points can turn paying customers

away. Respect your visitors' time, try to make their experience on your site as quick

and full of information as possible. Be organized and professional and let your

audience see that you know what you're doing.

Courtney Heard is the founder of Abalone Designs, an Internet Marketing and SEO

company in Vancouver, Canada. She has been involved in web development and

marketing since 1995 and has helped start several businesses since then in the

Vancouver area. More of Courtney's articles are available at http://www.abalone.ca/

resources/

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